Smart Utilization of Conversational AI: 4th World Chatbots Summit

                 

The rise of artificial intelligence has shifted the way that businesses communicate and provide customer support. By embracing digital transformation and introducing chatbots, companies can achieve greater customer satisfaction, provide swift resolutions, and free up the time of their employees to focus on more important matters.

According to Business Insider, nearly 40% of global internet users prefer chatbots over humans. However, there are some factors to consider before integrating automation into your business operations and choosing the right kind of bot for your specific needs.

Several different technologies & processes will be discussed at our 4th World Chatbots Hybrid Summit which will bring together leading professionals from global brands to exchange knowledge on the smart utilization of conversational AI to facilitate your users with a seamless experience with your business and to support daily operations.

Let’s examine two different types of conversational AI that you could implement:

AI-enabled Smart Chatbots

Artificial intelligence (or machine learning) chatbots use natural language processing (NLP) and Natural language understanding (NLU) technologies to understand the intent, language, and sentiment behind the question and deduce the customer’s problem without any human assistance. These need a lot of data to learn and require programming to help it understand the context of interactions to lead to more insightful and dynamic thinking instead of just providing a link to self-service instructions. On Day 2 of the Summit, you’ll have the opportunity to hear practical case studies that will provide insights on inclusive principles that are human-centric by design plus using NLP models to ensure that your design of intents is creating an optimal user experience.

Voice-enabled Bot

In addition to using NLP and NLU, you can take it a step further and incorporate Voice AI which uses automatic speech recognition (ASR) to break complex human speech into fractions that the computer can understand. It then deciphers what the correct response should be and verbally interacts with the customer. It’s quick to respond just like having a conversation, user-friendly and encourages a more engaging customer experience by humanizing the AI. On Day 1 of our Summit, you’ll gain a deeper understanding of the best practice of useful, sound applications where users can collaborate easily and flexibly creating optimal user experiences.

Should you incorporate a voice-enabled chatbot? Should you go with a more traditional ai-enabled chatbot instead?

Throughout the rest of the 4th World Chatbots Hybrid Summit, speakers will share their own experiences of exploring the recent cognitive advances for developing contextual intelligence and multilingual capabilities, as well as, developing sustainable and commercially viable chatbot projects no matter which type of bot you choose to go with.

We are excited to have the support of our Event Sponsors for the summit; Deutsche Telekom, AudioCodes, & CM.com. You don’t want to miss the opportunity to connect with them to see how they can help take your business to the next level.

 

Attendees will also have the pleasure of hearing case studies from influential brands such as Booking.com, L’Oréal, Nestle, Accenture, Amazon Web Services and many more.

This hybrid event offers two participation ticket options: Berlin in-person or virtual. However, no matter which option you choose, all attendees will experience several networking opportunities throughout both days to help initiate valuable business relationships and gain insights that can help improve your bot’s intelligence and productivity. Don’t miss this two-day event to learn how your chatbot can enable higher user acceptance and deliver greater business returns.

Join this year's 4th World Chatbots Hybrid Summit to achieve a competitive advantage, establish new strategies for growth and lead your team to achieve success by expanding the range of chatbot internal and external use cases.

For more information about the summit, download your free brochure today! When you are ready to join us, register here.

Advances in Glass Tech & Applications: 4th Innovative Glazing Summit

 According to the European Union, buildings are responsible for 40% of primary energy consumption and 36% of total CO2 emissions. Improving energy efficiency plays a critical role in reaching the goal of carbon neutrality by 2050 and an option to help reach this mark can be upgrading to smart buildings.

Manufacturers have a wide range of innovative options for smart buildings, including utilizing smart glazing solutions to help improve the energy efficiency of new and existing buildings. Smart glass’s unique ability to change the transparency of the glass by switching between transparent and translucent in a moment makes windows, skylights, facades and curtain walls more modern, energy-efficient and flexible.

By taking advantage of key technologies such as nanomaterials, smart materials, coating techniques and more, these smart windows can help resolve issues dealing with design and functional demands, and ultimately help bring down CO2 emissions.

Let’s examine a few use cases of the latest innovations within the glass industry:

Dynamic Smart Windows

Smart Glass technology can incorporate artificial intelligence to help manage the amount of heat and light coming into the building and can be controlled either by a switch, phone application, or even through voice commands. This reduces the need for office blinds and other window coverings and also saves you money on utility bills. Smart windows are mainly thought of being used on the outside of the building, but they can also be used inside as room dividers which can bring more lighting and openness to a room. 

Self-tinting Glass

Self-tinting glass windows not only provide privacy year-round, but it can help reduce cooling costs during the summer months. By using photochromic or thermochromic material, windows can tint electronically in response to the weather, the position of the sun, and adapt in real-time to the changing amounts of direct sunlight on the windows.

Innovative Media Glass

Traditionally glass windows have allowed us to connect with the environment outside but with innovative media glass, buildings are transformed into art showcases, advertising mediums and immersive experiences. This glass solution helps integrate new buildings into smart city infrastructure and helps connect with the community in a new and exciting way.

All of these new technologies and more will be discussed at the 4th Innovative Glazing Global Virtual Summit, which will gather material scientists, architectural glass experts, façade engineers and others to understand the opportunities and challenges associated with the latest glass coating technology and applications.

 

The summit will explore different glazing strategies in the industry and expand on the recent innovations being adopted to create smart glass with multi-functional uses. This will also provide a great opportunity for knowledge-sharing and networking with industry leaders while finding solutions to the most challenging problems that you may be facing. We will have the pleasure of hearing case studies from influential brands such as Saint-Gobain, Lendlease, G-Smatt Europe, TU Delft, Koltay Façades and many more.

We will be welcoming everyone in our virtual event platform that offers the opportunity to schedule 1-on-1 virtual meetings, share materials with event attendees, join different online networking tables, participate in discussions and Q&As, all in one convenient application.

EXPLORE OUR VIRTUAL EVENTS' EXPERIENCE:

Don’t miss this fantastic two-day opportunity to learn from the best, grow your business, and network with like-minded peers.

You can receive more information about the 4th Innovative Glazing Global Virtual Summit by requesting your free brochure and then when you are ready to join us, register here.

Join Us During the 7th Annual Smart Manufacturing Summit

 New advances in technology within recent years have shifted the way companies manufacture products that allow for far greater control and adaptability to the way things are made. 

Solutions and technology such as video analytics, artificial intelligence, autonomous mobile robots, sensors, machine vision and remote management are transforming factories to become smarter and ultimately help optimize the end-to-end manufacturing process. It’s not only new technology that is causing this huge shift to smart factories but also reflecting on what’s wrong with current strategies and what improvements can be implemented to increase efficiency and have a connected enterprise.  

According to Deloitte, 86% of manufacturers believe smart factories will be the main driver of competition by 2025. But why should factories make the transition from using automation in parts of their operations to fully embracing digital technologies? There are many benefits and challenges in upgrading to a smart factory, below we will examine the roles that digital tools and a change of mindset can have within a manufacturing factory.

Benefits of Adopting Technology in Your Business

Smart factories can improve manufacturing excellence by analyzing improvements for more efficient use of resources and making information-based decisions in real-time. Data from monitoring machines can feed into AI-driven insights to detect pattern changes and catch issues as early as possible in the process to minimize rework costs. Smart factories have a better understanding of the state of all system components through analytical tools, allowing workers to do preventative maintenance before a more serious failure occurs to minimize overall downtime and reduce costs.

Augmented reality (AR) can also support workers on the shop floor with real-time guidance and safety guidelines. This not only helps with safety regulations and training but can help speed up the start-up phase of new production facilities and can increase transparency, speed and collaboration within the factory.

Challenges of Digital Transformation in Manufacturing

One misconception with adopting a smart factory approach is that technology needs to be integrated with every single stage of the manufacturing process or that it’s required to build a completely new factory. Upgrading current equipment on just one production line is a cost-effective and manageable place to begin. It’s important to be clear about why you want to implement an automated approach and start small with easily-understood projects that can be scaled up after you’ve tested its operations.

Another potential challenge can be found with current employees being resistant to change. Some workers might be comfortable following historical practices, however, in order to stay competitive in the market, factories will need to rely on upskilling and reskilling. Connecting people across departments with cross-functional collaboration can encourage learning new efficient ways of doing things and foster an innovative culture.

There is no doubt that there’s a pressing need in the industry to rethink your digital strategy and embrace AI and industry 4.0 to accelerate industrial performance.

Our upcoming 7th Annual Smart Manufacturing Summit on April 6th – 8th, 2022 will bring together manufacturing and robotics experts from various industries to discuss the new pathways that recent innovations have opened up in the manufacturing industry. The summit will also explore how connecting the shop floor with the digital supply chain can help drive the next generation of manufacturing excellence.

We will be starting our event with a Workshop Day with four engaging workshop sessions where industry leaders will offer their expertise on smart manufacturing solutions, industry trends and their unique perspectives of successful implementation of smart technologies within their own companies and the journey that led them to success.

The next two days of the Summit will feature top expert speakers from major influencers such as Henkel, Bayer, Coca-Cola European Partners, Philips, Whirlpool, Microsoft, Oracle and other key players in the market to demonstrate case studies on shaping the next generation of manufacturing processes through advanced automation and defining your manufacturing excellence roadmap.

The 7th Annual Smart Manufacturing Summit is an amazing three-day opportunity to network with industry leaders and gain knowledge through immersive learning, real case studies and expert analysis on unlocking the value of Industry 4.0 to reduce operating and capital costs, increase profitability and increase your business’ competitive advantage.

Request your free brochure today to discover the full lineup of speakers and see the complete event agenda.

Tickets are available now! Register today to save your seat so you don’t miss out on this invaluable event.

5 Mega Trends That Are Changing The Workplace In 2021

Add-On Products, our Platinum Sponsor for the 6th FUTURE Workplaces Summit, shares their thoughts on the 5 trends that are changing the workplace in 2021. Continue reading:

 

MEGATRENDS IMPACTING THE WORKPLACE

In the last decade, and especially in the last year, we’ve witnessed major changes in the workplace. Technology has played a pivotal role in the shift we’re seeing. The following are some megatrends in work technology that are transforming the way we work now and into the future.

 

1. HYBRID WORK ENVIRONMENTS

Work is no longer a place that you go – it is something that you do. Employees now have greater control over their work environments than ever before. Many people who started working from home during the pandemic were expecting to stay remote full-time but as vaccination rates increase and things start to normalize, a growing number of employers are encouraging workers to return to the office. As a result, companies are implementing rotational schedules and hybrid work environments with unassigned desks so that workers can spend part of their time working in the office and the rest of the time at home. 

To enable employees to seamlessly book hot desks and meeting rooms before they get to the office, it’s important to provide access to a booking app, such as the Workspace Booking App. This app allows workers to review floor plans and tap the touchscreen to book hot desks in the office directly from their mobile devices. With the flexibility this app affords, workers are no longer confined to a specific time and place, and they have better control over their work schedules and environment. They can even use the floor plan to see where their team members are sitting and book a workspace near them.

 

2. ACCELERATED DIGITAL TRANSFORMATION

In just a span of months, the scale of the digital transformation that has taken place in response to Covid-19 is enormous. Companies have quickly adapted to the circumstances and adopted new technologies, including contact tracing apps, apps to support employee mental health, hot desk booking tools, collaboration platforms, and more.

 

3. ENHANCED CYBERSECURITY

Cyberattacks and data breaches have become increasingly commonplace. In response, there has been a greater focus placed on strengthening company cybersecurity strategies. One major area of consideration is authentication and authorization services for user logins. Single sign-on has been adopted by more and more companies so that employees could maintain a single set of login credentials rather than maintain multiple application passwords for day-to-day work.

 

4. SMART OFFICE SOLUTIONS

We live in a world dominated by smart devices that connect to the Internet and sync with our smartphones. Smart devices are changing our workspaces and the way we do work. Connected devices that we use at work include wireless presentation systems, meeting booking software, digital signage, and online collaboration tools. The right tools and equipment can boost collaboration between employees both remotely and in the office, as well as improve productivity and streamline processes.

 

5. DATA-DRIVEN DECISION MAKING

The basis of any commercial enterprise is information, and today, we have more information at our fingertips than ever before. Big data is a collection of data from both inside and outside your company that you can use for analysis. Many companies are good at collecting data but don’t know what to do with it. 

Translating mountains of data into actionable insights and smart decisions is no easy feat, but it can be done with the right tools and strategies. Take meeting room and hot desk booking software, for example. Resource Central captures a wealth of data about how meeting rooms and workspaces are used and then provides insightful reporting to empower companies to make informed decisions about workspace arrangements.

 

THE FUTURE OF WORK

The question is not whether companies should embrace these trends but how fast they can do so.

Both in-person and remote teams are working together to collaborate and complete tasks using emerging technologies and innovative tools designed to boost efficiency and support flexibility.

To learn more about Add-On Products and the meeting room booking software tools we offer that can benefit your workforce and increase productivity, sign up for a free trial or free online demo!

 

 

Editor's Note: This article was first published on Add-On Product's blog.

Read more insights by Add-On Product:

https://www.add-on.com/blog/entry/what-return-to-work-technologies-do-you-need

https://www.add-on.com/blog/entry/how-a-desk-booking-app-can-make-your-return-to-office-plans-a-success

4th Advanced Materials In Construction Summit: A Sustainable Future

 As a society, we are becoming increasingly more environmentally conscious and every industry is looking for ways to be more sustainable and have a positive impact on the environment. The construction industry is no different.

According to the World Green Building Council, the construction industry is one of the major consumers of natural resources by generating around 39% of the world’s carbon emissions.

As the industry pushes to adopt a more sustainable approach to infrastructure and the built environment, using advanced materials has become increasingly popular to deliver green buildings that are both resilient and eco-friendly. Materials such as self-healing concrete, cross-laminated timber, smart glass windows, nanomaterials and more are helping the industry build towards a better and more sustainable future.

Let’s examine a few use cases of modern, advanced materials in construction:

3D Printed Concrete

By using 3D printed concrete, you can save a lot of production cost on material waste since no framework is required during the building process and the printer only uses the materials required to build the structure. It also greatly reduces production time and the personnel that’s needed to have projects completed in a quicker time than traditional methods.

Smart Glass Windows

Smart glass windows are more energy-efficient and can provide the flexibility that’s needed to control the amount of light/heat that enters a building. By being able to easily switch from clear to opaque settings, it’s becoming increasingly popular for open-space design since privacy can still be achieved quickly and without the need for curtains or other drapery.

Eco-Friendly Insulation

Using eco-friendly insulation like hemp, cellulose or wood requires less energy than conventional materials as they don’t require much processing in their production. They also have lower conductivity and higher thermal mass that helps it regulate temperature to help save on utility costs.

Cross-Laminated Timber

Cross-laminated timber is strong, lightweight, and sustainable plus has a lower extraction and processing impact than steel and concrete. Also when exposed to fire, the multiple layers allow the panel to remain structurally stable, unlike materials such as steel.

Now more than ever it’s important to focus on exploring the best practices of using next-generation materials in the construction sector. That’s why we are excited to return for our 4th Advanced Materials in Construction Summit in Berlin, Germany on November 18th and 19th, 2021.

This hybrid event will bring together building, construction, material science and architecture experts to review the latest technologies and strategies for creating buildings of the future.

We will have the pleasure of hearing from top expert speakers from major brands such as DAW SE, Knauf Insulation, Hilti Group, Holcim, Wacker Chemie AG and other key players in the market about their experiences and the latest innovations in building materials that they use to add real business value to their organizations. Our expert speakers will discuss the materials mentioned above, as well as others, and will showcase how their organization is using these advanced materials to construct the infrastructure of the future.

We are looking forward to connecting with everyone whether you choose to join us in the vibrant city of Berlin or virtually from the comfort of your home. No matter where you are joining us from, all attendees will be connected through our online platform to build valuable business relationships with your peers starting 3 weeks prior to the event and allowing you to stay in touch even after the summit is over.

Request your free brochure today to discover the full line-up of speakers and see the complete event agenda. Tickets are available now! Register today to save your spot so you don’t miss out on this invaluable industry event.